Radio IP Mobile VPN Delivers Mission Critical Communications to Malaysia’s Emergency Service Providers

Rollout of National Emergency Response platform leverages integrated GPS and multi-agency capabilities of Mult-IP MVPN to support multiple public safety agencies and dispatch centers

October 1, 2012

San Diego, CA – October 1, 2012 -- Radio IP Software Inc., a leading developer of advanced Mobile Virtual Private Network (MVPN) software solutions, and Axis-Tek, a Malaysian-based technology solutions provider, announced today the deployment of the Mult-IP system in a county-wide MVPN solution supporting mobile devices from fire, police and EMS agencies serviced by the Malaysia Emergency Response Service (MERS 999) at the annual International Association of Chiefs of Police (IACP) conference.

The MERS 999 system is a federal government project that merges Malaysian police, fire, hospital and civil defence emergency service providers (ESPs) under one common communications platform to improve efficiency and response time of emergency services in Malaysia.

The common communication platform is provided by Telecom Malaysia’s 3G network and incorporates an advanced mobile Computer Aided Dispatch (CAD) solution from Emergensys.  Radio IP’s Mult-IP MVPN solution provides stable, uninterrupted and secure communications for mobile ESPs units anytime, anywhere.

Radio IP’s mobile VPN solution bridges the communication divide between dispatch centers and mobile emergency service providers.  Dispatchers can now leverage Mult-IP’s patented GPS Director to continuously monitor-- in real-time -- all ESPs equipped with GPS-enabled mobile devices (mobile computers, cell phones, radios, wireless modems, etc.), and automatically transmit that data back to the appropriate back-end mapping system (such as AVL, CAD/RMS, etc.).  Flexible group policy management enables IT administrators to manage policies and applications across a fleet of client devices without having to physically handle the devices and with little to no downtime; and advanced application steering capabilities allow IT administrators to control the use of networks based on factors such as cost or bandwidth requirements without impacting security.

“We are excited to be a part of this critical MERS 999 initiative which clearly demonstrates Malaysia’s leadership in emergency response capabilities”, said Frank Draper, Vice President, Sales and Marketing at Radio IP.  “We worked closely with the Axis-Tek team to deliver a solution that clearly meets current communication needs while ensuring a seamless path to incorporate future technologies as the MERS 999 program expands to additional platforms.”

Visit Radio IP for a full demo in booth# 3917, located in front of the Innovation Theatre.

About Radio IP Software Inc. 

Radio IP Software ( delivers innovative mobile virtual private network (MVPN) solutions that provide mobile workforces with secure, real-time access to a wide range of applications and networks. Users of Radio IP’s award-winning mobile VPN solutions include small and large enterprises, as well as military, public safety, utilities, transportation and government agencies with mission critical or business critical communication requirements.


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  • Mobile data has transitioned from the status of “nice to have” to the requirement of “need to have” in today’s complex world of policing. The Radio IP product and technical support offered by your staff members always helps to insure our officers are well facilitated with mobile computing connectivity, which positively impacts not only their safety, but also those that they serve and protect.

    Tim Trager, Deputy Division Chief - San Bernardino County
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