Montreal, Quebec – September 28, 2011 — Radio IP Software Inc., a leading developer of advanced mobile Virtual Private Network (MVPN) solutions, announced today the appointment of Sylvain Thomas as Vice President, Customer Service, reinforcing its continuing transformation to a customer‐oriented organization. In this role, Sylvain will leverage more than 20 years of operations management and market development experience in the telecom and high‐tech sectors to ensure that Radio IP’s post‐sales services address the exact needs of Radio IP’s customers and partners worldwide.
"We are excited about the on‐going evolution of our management team”, said Daniel Desgagné, COO at Radio IP Software Inc. “Sylvain’s customer care, leadership and industry knowledge will strengthen our company as we continue our strategic transformation to a market‐driven organization."
Prior to joining Radio IP, Sylvain led the Operations team for a division of Trimble Navigation, a large, international company providing advanced positioning technology and mobile data solutions. Before that, he carried similar responsibilities for Bell Canada, a major national telecom enterprise. Sylvain also recently obtained its Black Belt status in the Lean Six Sigma program, a well‐respected certification in project management and change facilitation.
About Radio IP Software Inc.
Radio IP Software delivers innovative mobile virtual private network (MVPN) solutions that provide mobile workforces with secure, real‐time access to a wide range of applications and networks. Users of Radio IP’s award winning mobile VPN solutions include small and large enterprises, as well as military, public safety, utilities, transportation and government agencies with mission critical or business critical communication requirements. www.radio‐ip.com